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Refund Policy

Our refund policy is listed below:

1  Due to the delivery nature of the Services, we will not be obliged to refund any payment made, exchange any Products or Services.  We supply to you, except as required by law.

2  However, other than perishable goods, some goods of a type held by us as normal stock items, may in certain circumstances and solely at our discretion, be refunded to you (excluding any applicable fees) or offer you a replacement Products and/or Services provided that:

(a) We may charge a handling charge excluding delivery charges;

(b) The Goods are requested to be returned at the Customer’s cost within one week of delivery to the Customer.

(c) Collection Fees for goods are payable by the Customer.

(d)  The Goods are in their original condition and packaging, and are undamaged, unused and in a saleable condition.

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